Mission Strategic Objectives Aims Expected Outputs
Contribute in developing the effectiveness of social work and ensure its freedom and independence in a civil society that is based on law, pluralism, in full coordination and cooperation with civil society institutions, all government agencies and other parties. 1. Develop organizational structures and set up clear visions and policies 1- Increase the skills and knowledge of NGO employees 1. Comprehensive study on training needs of the various NGOs in the West Bank and Gaza

2. Human Resources Development Department
2- Develop internal systems/administrative and financial systems within the NGOs 1- Manual on the organizational structure and administrative systems (administrative structure, policies, rules and regulations, job descriptions)

2- Computerized system for financial management of NGOs
3- Develop organizational structures within NGOs  
4- Enhance the internal democratic environment within NGOs 1- A unit to follow up the application of the NGO Law to enhance an internal democratic environment and openness towards the local community

2- Awareness campaign on the necessity of a democratic environment within NGOs in coordination with specialized NGOs and networks (newsletters, brochures etc.)
5- Differentiation between professional and political activity 1- A conference to examine and define the relationship between the political and professional aspect of civil work.
6- Enhance the development nature of NGOs 1- Meetings on the importance of the transition from relief activities to development ones
7- Help NGOs open up to the local community  
8- Enhance exposure and benefit from the experience and expertise of Arab and international NGOs 1- Program to exchange expertise between local, Arab and INGOs.
2.  Develop and apply professional transparency 1- Activate the law and prepare internal systems 1- By -laws on NGO Law.
2- Develop internal and external professional supervision 1- A coordination committee including the general supervisory committee and the Ministry of Interior and the specialized ministry

2- Manual on procedures and by laws regarding the supervisory process for NGOs
3- Activate internal systems 3- Activate internal systems
3. Granting voluntarism its importance and activating it 1- Increase awareness in regard to voluntarism and its role in developing civil society activities 1- Awareness campaign on the importance of voluntarism in general and its role in serving civil society.

2- School and university curricula on voluntarism and civil work
2- Issue laws and decrees that encourage adopting and activating voluntarism 1- Laws on supporting the efforts of revising and developing civil work
3- Emphasize the role and results of voluntarism, and disseminate contemporary concepts among the local community 1- Voluntary Department
4- Activate participation of women leaders in voluntary and civic work 1- Incentives to increase women's role in leading positions for voluntary and civil work.
5- Enhance and develop social links and ties  
4. Increase coordination and cooperation between NGOs on one hand and between NGOs and the public sector on the other 1- Increase and develop coordination frameworks and mechanisms between NGOs and increase their effectiveness Department for Institutional Cooperation and Coordination
2- Increase awareness of the importance and necessity of cooperation and coordination  
3- Enhance coordination and cooperation between NGOs and the PNA and private sector 1- Ministerial Coordination Committee

2- Annual meeting including NGO representatives, international donor agencies, ministries and the private sector
4- Find incentives for common work and cooperation between the three sectors  
5. Develop sources and size of funding for NGOs 1- Develop and organize government support sources Detailed proposal on organizing and developing government funding for NGOs.
2- Increase local support for NGOs Proposal to encourage local support to NGOs (mechanism, incentives, etc.) Trust fund to support and develop and enhance the steadfastness of Jerusalem NGOs, in coordination and cooperation with concerned parties
3- Enable NGOs to draft project proposals and carry out fund-raising activities 1- Training program to increase the capacity of NGOs in the field of project proposal writing, report writing, fund-raising and self sustainability
4- Develop self-reliance among NGOs  
5- Establish a trust fund to support civil work 1- Fund to provide financial support to the activities of NGOs
6. Enhance the freedom of Palestinian civil society 1- Confront Israeli policies hostile to civil society institutions and their activities, esp. in Jerusalem 1- Coordination Committee for NGOs in Jerusalem
2- Apply NGO Law and all its bylaws  
3- Increase awareness of the role of NGOs and that of the PNA in developing the local community 1- Develop a clear vision of the future of the relationship between the 3 sectors (private, public and civil society)
4- Increase some NGOs' exposure and contact with other NGOs.  
5- Establish a code of conduct for NGOs 1- General Code of conduct for NGOs
6- Ensure the independence and freedom of civil society so as to complement the role of government  
7. Help NGOs in adopting national development priorities as per the Palestinian Development Plan 1- Enable NGOs to work within national development priorities 1- Mechanisms to link government support sources with the Palestinian national priorities
2- Make donor agencies adopt national development priorities  
3- Enhance the role and participation of NGOs in defining and preparing national and sectoral development priorities  
4- Enhance coordination and exchange information between NGOs on the one hand and between government and private sector on the other 1- Website of Palestinian civil society

2- Comprehensive database of civil society

3- National NGO center
5- Develop sectoral strategies on the national level